Account Manager

Account Manager - USA, Raleigh – Excellent Benefits

An exciting opportunity has opened for a Account Manager to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest‑growing sectors since 1992.  With 150 employees across the US, UK, and Europe, we continue to scale at pace - and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation. That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance.  Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

• A $200M revenue business
• Ranked among the Top 5 Largest Life Sciences staffing firms in North America

Joining now means stepping into a pivotal role at a defining moment in our growth.

What We Offer

• Hybrid working
• Casual dress code
• Bonus scheme 
• Healthcare contribution
• 20 days PTO increasing with tenure plus public holidays 
• Structured promotional career paths
• Early finish Friday
• 401K
• Regular socials and activities
• Free electric car charging ports 

What you’ll do:

• Lead and manage relationships across designated accounts
• Develop new relationships within designated accounts with a view to generating additional revenue and placement opportunities.
• Terms of business, contract and rate negotiation
• Hosting networking events
• Manage the full lifecycle of a recruitment process
• Develop annual forecast and budget plans for each account

What you’ll need:

• Industry experience with Life Science recruitment/contract staffing is highly preferred.
• Excellent verbal and written communication skills
• Ability to commit to the organization’s mission and goals by showing dedication and perseverance in day-to-day work and goal achievement.
• Advanced interpersonal skills with a specific focus on building relationships, establishing rapport, engaging clients and candidates, persuading potential clients and candidates to consider a new contract/agreement.
• Efficiently handle contract extensions and identify gaps with clients where additional services could be introduced.
• Ability to show initiative by taking proactive steps and being self-motivated to start tasks or projects.

Why Now?

The next two years will define our trajectory. We’re not just expanding - we’re establishing ourselves as a dominant force in North American Life Sciences staffing.

If you want to be part of a high‑growth journey where your leadership will directly shape the future, now is the moment to join.

Apply today and be part of the journey.

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