Business Unit Support Specialist

Business Unit Support Specialist – USA, Raleigh – Excellent Benefits - High‑Growth Environment

An exciting opportunity has opened for a Business Unit Support Specialist to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest‑growing sectors since 1992.  With 150 employees across the US, UK, and Europe, we continue to scale at pace - and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation.  That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance.  Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

• A $200M revenue business
• Ranked among the Top 5 Largest Life Sciences staffing firms in North America

Joining now means stepping into a pivotal role at a defining moment in our growth.

What We Offer

• Hybrid working
• Casual dress code
• Bonus scheme
• Healthcare contribution
• 20 days PTO increasing with tenure plus public holidays 
• Structured promotional career paths
• Early finish Friday
• 401K
• Regular socials and activities
• Free electric car charging ports 

What we provide:

• An inclusive ‘one team’ ethos, with endless socials, charity events and celebrations!
• Fantastic career progression opportunities, award-winning training and development programs (we invest in YOU)
• Private Healthcare & Pension plan
• Early finish on a Friday
• Hybrid working
• Enhanced maternity and paternity pay
• Paid parking

What you’ll do:

• Be the primary individual to answer any incoming calls as well Outlook mailbox monitoring
• Database Administration: Maintaining and updating candidate and client information on the company’s database, ensuring accuracy.
• Initiating & managing the Contractor Welcome & Finisher process.
• Work with the marketing team to stock and manage QCS inventory.
• Organize off-site meetings and training venues bookings as well as networking events.
• Carry out the weekly floor walks to ensure the facilities are fit for purpose
• As well as, some Candidate Care, Compliance and Accounts and Marketing

What you’ll need:

• Previous experience working within an office administration and support role
• Experience working in a client-facing environment is preferred.
• Thorough attention to detail and accuracy when completing tasks
• Advanced organizational skills and the ability to multitask to manage conflicting tasks and schedules.
• Ability to make clear and effective decisions quickly and confidently.
• Excellent verbal and written communication skills.

Why Now?

The next two years will define our trajectory. We’re not just expanding - we’re establishing ourselves as a dominant force in North American Life Sciences staffing.

If you want to be part of a high‑growth journey where your leadership will directly shape the future, now is the moment to join.

Apply today and be part of the journey.

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