Operations Lead

Operations Lead – Raleigh, NC - Excellent Benefits - High‑Growth Environment

An exciting opportunity has opened for a Operations Lead to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest‑growing sectors since 1992.  With 150 employees across the US, UK, and Europe, we continue to scale at pace - and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation. That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance.  Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

• A $200M revenue business
• Ranked among the Top 5 Largest Life Sciences staffing firms in North America

Joining now means stepping into a pivotal role at a defining moment in our growth.

What We Offer

• Hybrid working
• Casual dress code
• Bonus scheme
• Healthcare contribution
• 20 days PTO increasing with tenure plus public holidays 
• Structured promotional career paths
• Early finish Friday
• 401K
• Regular socials and activities
• Free electric car charging ports 

What You’ll Do:

As Operations Lead, you will play a central role in shaping and driving the effectiveness of our US operations function.

• Lead the implementation and oversight of our operational strategy across your business unit
• Prioritize assignments and projects aligned to half‑yearly and annual objectives, supporting our US 3‑year strategy
• Partner with the board and senior leaders to identify opportunities, address challenges, and build actionable plans
• Ensure every team member has a clear, up‑to‑date development and promotional pathway
• Forecast people requirements and anticipate future growth needs within the Operations function

 What You’ll Bring:

• Experience within a high‑performing staffing organization
• Significant experience in an Operations leadership role, including managing teams
• A track record of coaching, mentoring, and developing individuals
• Ability to balance compliance with strong commercial judgement
• Knowledge of legislation relevant to the recruitment and staffing sector

Why Now?

The next two years will define our trajectory. We’re not just expanding - we’re establishing ourselves as a dominant force in North American Life Sciences staffing.

If you want to be part of a high‑growth journey where your leadership will directly shape the future, now is the moment to join.

Apply today and be part of the journey.

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